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The 15 Step Course
7. Language
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SPEECHES
101

Language, by its very nature, creates problems. One of these is abstraction. In addition, language and experience are so closely intertwined that is impossible to know which ones come first. Since each speech community uses language in its own unique way, members from different speech communities have a limited ability to exchange meanings.
People think fluently in the language they use fluently. Thus, we don't always think of the problems we create when we don't define the terms we use. We know not to assume that others use words as we do, but we make that assumption anyway.
We also think in polarized terms. Without conscious awareness, we place people and events into extreme categories because of the nature of our language. But people are never purely right or wrong, good or bad. People are complex and highly variable, and the wiser choice of language makes that variability clear. Finally, English carries an allness assumption that can lead to trouble. Unless we take care in qualifying the language we use, our listeners are likely to be misled, or to catch us making a generalization that does not apply to them.
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